Fetch dvm360® Conference FAQs

Have a question about Fetch dvm360® Conference? Find the answer here! If your question is not listed, please feel free to drop us a line.


dvm360®’s top priority is ensuring the safety and security of our attendees, staff, and operational personnel. We are dedicated to remaining informed about the ongoing COVID-19 pandemic at the global and local levels. As we develop the programming for this activity, dvm360® will follow the guidelines to optimize health and conditions for attendees during the event. Ongoing updates on dvm360® plans related to this event, including education and programming, will continue to be available at fetchdvm360.com. Please note attendance at any public event increases the risk of contracting COVID-19 or other airborne illness, and attendees assume all risk associated with attendance. Any attendees who feel ill, regardless of their symptoms, should not attend this event.


How many hours of continuing education (CE) can I get?

The number of hours you get from a Fetch dvm360® Conference depends on the location, but typically you can expect a maximum of 28 hours at an event.

Is Fetch dvm360® Conference education approved by the Registry of Approved Continuing Education (RACE)?

For the past 30 years (from when we were CVC to the present), all our conference education has been RACE approved. Programs are submitted and approved for RACE accreditation closer to the event.

Note: Check with your state’s board for the number of hours it approves. Some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of CE delivery.

What about other licenses?NYSED Approved

Fetch dvm360® Conference is approved to provide CE to New York State licenses.

Our practice management courses are also applicable toward the CE requirement for the Certified Veterinary Practice Manager program offered by the Veterinary Hospital Managers Association.

What if I’m licensed in Texas?

Veterinarians licensed in Texas need to track each seminar hour attended on a CE checklist. After you pick up your badge and materials, stop by the information desk to sign in and pick up your Texas CE checklist. Before you leave the conference on your final day, you must return your completed checklist to the registration desk and sign out on the sheet provided. A Fetch dvm360® staff member will verify your hours and give you a signed CE Certificate of Attendance. This is important. Don’t leave without your certificate — we can’t mail it to you.

Where do I get my CE form?

You can get your CE form in a few different ways. You’ll find a printed copy in the back of your Go Guide (located in the tote you get at registration). You’ll also find a link to the CE form through the Fetch dvm360® app. A link to a fillable PDF of the CE form can also be emailed to you after you attend the conference.

Conference details

What is the cost?

It depends on when you register, what your role is and how long you want to attend. The earlier you register, the more money you’ll save.

See registration forms and the online registration system for a more specific breakdown.

Where can I see the schedule?

You’ll find the most up-to-date version of the schedule online.

Once you’ve registered, roughly a month from the show, the Fetch dvm360® app will also include the complete list of sessions available. Using the app, you can plan and save all the sessions you’re interested in. After you register on-site, you’ll also receive a printed version of the schedule. But remember that details often change after the guide has been sent to the printer, so double-check check your information against the electronic schedules.

What are registration desk hours?

Hours will vary depending on location, but in general, the registration desk will open in the morning the conference begins. It will always open before morning sessions start and remain open for a short time after sessions end for the evening.

What are exhibit hall hours?

Exhibit hall hours will vary depending on location, but you can expect the hall to open in the morning on the second day of the conference. It will stay open until the afternoon of the last day of the conference. Your conference materials and emails will give you exact times for your location.

What is your cancellation policy for attendees?

The dvm360® program schedule is subject to change at any time without prior notice. We reserve the right, in our sole discretion, to cancel any event or the conference as a whole, at any time for any reason and without prior notice. dvm360® cannot guarantee the attendance of any exhibitor, speaker or entertainer or that any scheduled event will take place. In the event we cancel our in-person conference, dvm360® shall automatically transition attendees into a virtual event program and refund the difference in registration fees paid by you for this event. Each person will also be given the opportunity to apply their registration in full to any other dvm360® conference in 2021. In the unlikely event all dvm360® conferences are cancelled in full, dvm360® will fully refund all registration fees received to date, but shall have no further obligation to you of any type, whether monetary or otherwise. Accordingly, dvm360® shall in no event have any liability to you and shall have no other obligation to you of any type except as expressly stated above. Such right of termination shall not be unreasonably exercised. dvm360® is not responsible for errors or omissions on the website or promotional materials. Cancelling your dvm360® conference registration will not automatically cancel your hotel reservations. It is your responsibility to cancel any hotel and all related travel plans. dvm360® will not be responsible for any travel plans not canceled by you including but not limited to hotel reservations. Any refunds issued (less fees, if any) will be processed and issued 30 days after the initial event end date.

Fetch Virtual – May 13-15, 2021
If you need to cancel your Fetch Virtual, a dvm360® Conference registration, you may do so for a full refund, less a $50 service charge, until Thursday, April 15, 2021. Attendees who register after the deadline date or who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. No refunds are available for no-shows.

Fetch in Kansas City, MO – August 27-30, 2021
If you need to cancel your Fetch dvm360® Conference in Kansas City registration, you may do so for a full refund, less a $100.00 service charge, until Friday, August 20, 2021. Attendees who register after the deadline date or who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. No refunds are available for no-shows.

What if I have accessibility concerns?

Fetch dvm360® fully complies with the legal requirements of the federal Americans With Disabilities Act and the rules and regulations thereof. If any participant in this educational activity is in need of accommodations, please indicate this on your registration form, and we’ll contact you for any additional information if needed. You can also contact us directly for additional questions about needs.

Can I bring a service animal?

Companion animals are not allowed in the Fetch dvm360® conference exhibit hall. Let us know if you have a service animal that needs accommodation.

What is your photography and videography policy?

The Fetch dvm360® Conference reserves the exclusive rights to all recordings or reproductions of the conference supporting materials. Unauthorized recording, by any means, is expressly prohibited. This includes, but is not limited to, recording of presentations or reproductions of supporting audio/visual materials, exhibits, and other supporting continuing education materials. By attending a Fetch dvm360® Conference, meeting or related activity (“Events”), all participants, attendees, exhibitors, sponsors, and guests (“you”) create an agreement between you and the Fetch dvm360® Conference regarding the use and distribution of your image, including but not limited to your name, voice, and likeness (“Image”). By attending the Events, you acknowledge and agree that photographs, video, and/or audio recordings may be taken of you, and you grant permission to Fetch dvm360® Conference (and its agents) to utilize, in perpetuity, your Image in any electronic or print distribution, or by other means hereinafter created, both now and in the future, for any lawful purpose as determined by the Fetch dvm360® Conference.


How can I support the Fetch dvm360® Conference as an exhibitor or a sponsor?

If interested in learning more about becoming an exhibitor or about our sponsorship opportunities, please contact your account representative Andre Wooley at AWooley@mjhlifesciences.com or Emily Kelty at  EKelty@mjhlifesciences.com.